Do you have a question or problem with your tickets? Below we answer the frequently asked questions for you. Should this not answer your question, please contact us via the support form.
Between 09:00 and 21:00 we reply within an average of four hours. Our goal is to losssen to all inquiries within 24 hours.
It may be that the link is broken.
Do the following:
- Copy the first part (often blue) and paste it into the address bar (from https ..).
- Do the same with the second part (often black) and paste it behind the first section in the address (up lang = …).
- When you press enter now appears the download page.
You have the responsibility to take care of your tickets.
We can do nothing for this reason. We advise you to print the ticket again and arrive as early as possible in the event. The ticket can be scanned because once.
Tickets are not transferable. So you can transfer your tickets to someone else. The name may not be changed on the ticket (note: the ticket is only valid once). For some events, the tickets personally, which is then clearly indicated on the ticket.
To open the e-ticket file you need Adobe Reader. This program allows you to here download.
First, make sure you have received a confirmation of the money from your account is debited. If this is not the case, you can re-order.
If the money is debited, but you have not received confirmation, enter your email address in the form below. Our support department will send you back to the confirmation.
It is not possible to change tickets, exchange or cancel.